okay, so i know i shouldn't have done it.
but the insect people were getting on my nerves with their sometime-y customer service. that's how i ended up with the VeryWise people like to inquire about our hearing.
uh-uh-uh! bad idea.
first of all, the insect people require no contracts. and for a relatively low fee, you can talk till the cows come home, text til the 2nd coming of christ, and call folk from coast to coast. the only way you pay the bugs extra $$ is if you request a service that's not included in the basics i just listed.
i was happy not having to count my minutes, had no troubles with my handset, and was happy with the bill. then i moved and the handset was only good for every other word while in the house. then the batt-tree began to need a fix every few hours. grrrrrrrrrrr!
i went to the insect customer service and got a rep who seemed to be having a bad day. it pissed me off and i didn't feel like the drama.
so i did a lil research online. based on the info i found and a few recommendations from folk i know and used to trust, i switched.
these new people swore to have a worry-free guarantee, swore that they wouldn't stop assisting me til i was 100% satisfied, etc., etc., etc. i guess i don't have to tell y'all that it was a case of the ole bait-and-switch, do i?
i have had to call the VeryWise people at least 5 times about my first bill. not to mention all the problems i've had with the cute lil pink razor handsets i let my chap talk me into getting. (and whyyyyyyyyyyyyyyyy?! i don't even like pink! thank God they were almost free.)
i think the VeryWise people have committed a grievous error in judgement and i plan to report them to the feds. right after i port our numbers back to the insect people.
of course they will try to get me for the early termination fees. but i think they should be held liable for false advertising. yep, i did agree to the contract. but i agreed under the impression that i would get all i was entitled to, as spelled out in my contract.
i did not and i am not happy about it.
caveat emptor indeed.
.
but the insect people were getting on my nerves with their sometime-y customer service. that's how i ended up with the VeryWise people like to inquire about our hearing.
uh-uh-uh! bad idea.
first of all, the insect people require no contracts. and for a relatively low fee, you can talk till the cows come home, text til the 2nd coming of christ, and call folk from coast to coast. the only way you pay the bugs extra $$ is if you request a service that's not included in the basics i just listed.
i was happy not having to count my minutes, had no troubles with my handset, and was happy with the bill. then i moved and the handset was only good for every other word while in the house. then the batt-tree began to need a fix every few hours. grrrrrrrrrrr!
i went to the insect customer service and got a rep who seemed to be having a bad day. it pissed me off and i didn't feel like the drama.
so i did a lil research online. based on the info i found and a few recommendations from folk i know and used to trust, i switched.
these new people swore to have a worry-free guarantee, swore that they wouldn't stop assisting me til i was 100% satisfied, etc., etc., etc. i guess i don't have to tell y'all that it was a case of the ole bait-and-switch, do i?
i have had to call the VeryWise people at least 5 times about my first bill. not to mention all the problems i've had with the cute lil pink razor handsets i let my chap talk me into getting. (and whyyyyyyyyyyyyyyyy?! i don't even like pink! thank God they were almost free.)
i think the VeryWise people have committed a grievous error in judgement and i plan to report them to the feds. right after i port our numbers back to the insect people.
of course they will try to get me for the early termination fees. but i think they should be held liable for false advertising. yep, i did agree to the contract. but i agreed under the impression that i would get all i was entitled to, as spelled out in my contract.
i did not and i am not happy about it.
caveat emptor indeed.
.
No comments:
Post a Comment